Customer Queries

Customer Queries

We are more than happy to answer any questions you have regarding any of our Sasy n Savy range.  These are some of the common ones that we encounter.

Q: Are the products free from Chemicals?

A: Yes , our products are formulated free from parabens, petrochemical cleansers, synthetic colours and fragrances, pesticides or herbicide residues, mineral oils, sulfates, DEA or TEA, ethoxylates, propylene glycol, silicones, phthalates, and artificial colours.
All our products are natural and suitable for all skin types.

Q: Is the product range 100% natural?
A: Yes, we utilize the unique Australian plants, herbs and flower extracts. Combined with the advanced of science we create products that are safe, effective and gentle that care for you, your skin and your environment. All our product ingredients are derived from 100% Natural Australian sources that are high in Vitamins, Antioxidants and Nutrients that are vital for healthy skin cell growth.

Q: Is Sasy n Savy Australian owned and operated?
A: Yes, Sasy n Savy is 100% Australian owned and operated in Sydney, Australia.

Q.Do you manufacture?
A: Yes we do, we manufacture our own product range in house to ensure the quality and standard of each and every product remains high. Whilst keeping the prices competitive on the market. Feel free to visit our Apothecary showroom and watch how our products are being manufactured.

Q: What products do I use on my skin?
A: Please refer to ( insert the link what skin type are you). All our products are natural and suitable for all skin types.

Q:Is it safe to use Sasy n Savy products whilst pregnant?
A: All our products are natural, but if you do have any concerns, we recommend you speak to a qualified health practitioner who can advise you as to which ingredients are suitable to use during pregnancy.

Q:Why do your cleansers have low foam?
A: We only use natural ingredients, to leave the skin feeling clean, fresh and glowing. We do not use chemicals which cause products to have a high foaming feature. This can be harsh, unhealthy and dehydrating to the skin.

Q: Does Sasy n Savy test its products on animals?
A: All of Sasy n Savy products are formulated without animal testing or animal ingredients.

Q: Where can I buy the range?
A: To find the nearest store locator please phone or email us direct

Q: Can I shop online?
A: Yes, to shop online, please click on the eshop or clients link at the bottom of the website. Select the products you wish to purchase and go to checkout. You will be presented with a number of different shipping options and prices to choose from.

Q:What are the benefits of the ingredients in each product?
A: The ingredients are printed on the packaging or point of sale. Please click on the link to view the benefits of each ingredient ( insert link)

Q:As a retailer can I get free samples and merchandise?
A: Yes, Sasy n Savy provides testers for the majority of its products where Sasy n Savy products are sold. Therefore we do not provide free product samples. All our products are competitively priced on the market, which should allow you to try a new product with minimal investment.